Top 10 Ways AI Will Redefine Hotel Guest Experience in the Decade Ahead
In this video we do a deep dive into how AI is poised to fundamentally transform the guest experience inContinue Reading
Tag: Hotel Technology
Artificial Intelligence Customer Experience Future Trends Hotel Industry News Hotel Technology Marketing Strategy
5 Eye-Opening Conclusions from my 30-Day Generative AI Journey
“It was the best of times, it was the worst of times, it was the age of wisdom, it wasContinue Reading
Day 30 of 30 Day AI Challenge – Meet The Hotel Guest of 2030
For those just joining us, every day during this challenge, I’m going to try and do something different or better,Continue Reading
The Hotel Guest of 2020 – Predictions Revisited
In 2008, just before the peak of the great recession, I wrote a syndicated article titled “Back to the future:Continue Reading
The Hotel Of The Future
A short video interview from 2015, where I talk about the hotel of the future, plus how the hospitality industryContinue Reading
Hotel Social Media Articles and the Diffusion of Innovation
It’s interesting to see how the buzz around social media and related developments has gradually grown over the past twoContinue Reading
The Hotel Concierge of the future now has a face!
Meet Emily….or the digital recreation of Emily, at least. At TEDxUSC, computer graphics trailblazer Paul Debevec explains the scene-stealing technologyContinue Reading
Hotel DNA in the Digital Age – Can we evolve?
While most traditional marketers, media gurus and public relations experts grapple with just how to leverage the power of digitalContinue Reading
Mobile Hotel Applications – One solution to will them all
About a month or two ago, following the release of our featured article “Hotel Mobile Marketing – A Hotel GuestContinue Reading
Technology and Marketing – A Match Made In Heaven
“Build a better mousetrap, and the world will beat a path to your door.” Ralph Waldo Emerson may have putContinue Reading
Hotel AI, Marketing, Tech and Loyalty 