The Hotel Guest of 2020 – Predictions Revisited
In 2008, just before the peak of the great recession, I wrote a syndicated article titled “Back to the future:Continue Reading
Tag: hotel guests
The Hotel Concierge of the future now has a face!
Meet Emily….or the digital recreation of Emily, at least. At TEDxUSC, computer graphics trailblazer Paul Debevec explains the scene-stealing technologyContinue Reading
Transparency, the Internet and good hospitality – All the hotel’s a stage…
We accept the reality of the world with which we are presented. We’ve become bored with watching actors give usContinue Reading
Will Artificial Intelligence spell the end of the TripAdvisor Model?
Travel and Hotel Reviews…love ‘em or hate ‘em, they’re here to stay. The question just begs to be asked though…justContinue Reading
Hotel Referral Marketing – Hotel Guests are a key Distribution Channel of the future
Article published under the name “The million dollar hotel marketing idea that’s been staring you in the face!” I’ve beenContinue Reading
Hotel AI, Marketing, Tech and Loyalty 