Top 10 Ways AI Will Redefine Hotel Guest Experience in the Decade Ahead
In this video we do a deep dive into how AI is poised to fundamentally transform the guest experience inContinue Reading
Tag: hotel of the future
The Hotel Guest of 2020 – Predictions Revisited
In 2008, just before the peak of the great recession, I wrote a syndicated article titled “Back to the future:Continue Reading
The Hotel Of The Future
A short video interview from 2015, where I talk about the hotel of the future, plus how the hospitality industryContinue Reading
Hotel AI, Marketing, Tech and Loyalty 